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Questions and Answers
Before contacting us, here are a few questions and answers that may help.Q. What hours are you available to answer support questions?
Our Opening Hours table is presented below.
Q. What steps do I take to submit a support request?
Simply fill out our Support Request form below.
Q. I need to organize some training for new employees. What options are available to me?
Check with your internal program manager first. They may have some resources available to you. If not, we would be happy to help. Simply fill out our Support Request form below so that we can discuss your training requirements and provide you with a training plan and estimate.
Q. I need to configure new standards within ARMATURE Fabric. Am I able to do this myself?
You can configure updated/new standards, data collection instruments, and workflows/processes in ARMATURE Fabric as you wish. If you would like additional training, please fill out our Support Request form below. We can also configure these items for you if you prefer.
Q. Am I able to migrate data into ARMATURE Fabric?
Yes. We will work with you to determine the most effective way to migrate your current data and documents into ARMATURE Fabric.
Q. Do you have any training videos?
We have some basic training videos that you can view in our Learn Section or on ARMATURE’s YouTube channel.. If you don’t find what you need there, please don’t hesitate to contact us.